Dealing with Haters and Internet Trolls

Whenever you write about something controversial, you open yourself up to haters and internet trolls.

I want to make it clear, however, that these are two different groups.  Readers who respectfully disagree (we're going to call them "haters" for sake of simplicity) deserve a different response than trolls, who are not respectful and not open to dialogue.

My friend, Janice, has had experience dealing with both, and she recently gave a presentation at Austin's SXSW conference detailing the best way to respond when haters and trolls show up.

Read her blog post here.

#h8erprep #truth #sxsw pic.twitter.com/IGxyJGuwSq
— Jessi Odenbach (@JessiO) March 13, 2015